21 April 2020
COVID-19 Update: We are here and we are ready.
We are pleased that the Government hasn’t forgotten about IVF patients and their desire to have a family, and we are prepared to restart fertility treatment and IVF as quickly as possible.
We continue to advise all of our patients to still stay home where ever possible, adhere to physical distancing and consider if the timing is right for you. However, if you do wish to start, we are ready to support you. If you wish to start a fresh IVF cycle please contact our main phone number before 12 noon each day. We will have a dedicated team standing by to take your call and help facilitate your journey with us.
If you are looking to start, please call us before 12 noon, so that we can make plans. We hope that we will not have any capacity problems. However, if we do, decisions will be made on the clinical need of our patients NOT on the time that the phone call is received, so there is no urgency to jump on the phone first thing.
Our clinics will need to operate a little bit differently and we are introducing some new measures to make sure that the quality of your care isn’t compromised while we increase our infection control and safety protocols. We can assure you that our preparations will make our facilities as safe as it’s possible to be:
- Patients will be tested for COVID-19 where appropriate, as advised by their doctor. We will aim for a 24-hour turnaround of results to minimize interruption to treatment
- For your safety we are introducing strict physical distancing practices in our clinics. Our fertility specialists will continue consulting via phone or online video conferencing, where appropriate
- We will check the temperature of everyone entering our facilities
- We have increased cleaning across all sites
We look forward to welcoming you back at IVFAustralia. Please call us on 1800 111 483 if you have any questions or would like to book an appointment.
A/Prof Peter Illingworth