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The Patient Portal is exclusively made available to IVF Australia patients, to allow them to share their experiences and support each other through their fertility treatments.

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This section of the IVF Australia website is made exclusively available to GPs, Obstetricians and Gynaecologists.

For more information, please contact us.

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Reading Material

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Member access is temporarily disabled. Please revisit us on the 23rd December.


IVF treatment can be challenging emotionally, and sometimes places strains on our relationships. At IVFAustralia our team of fertility counsellors are here to support you working closely with the nursing team throughout your journey. We encourage you to come and talk with us during your treatment.

It’s helpful to have someone really listen to you without giving ‘advice’, and be able to talk to someone you can be completely honest with.

There is also a wealth of information and resources available to patients that deal with various aspects of infertility. These are outlined below and include:
  • Educational leaflets
  • Reading and DVD Resource list
  • Referral service additional assistance.

IVFAustralia's Educational Leaflets



Managing the two week pregnancy test 'Waiting Period'

The unpredictable outcome of an IVF cycle can induce stress and may also trigger feelings of depression, particularly throughout the two-week wait leading up to a pregnancy test.

This leaflet incorporates tips on how to manage stress and anxiety throughout the two-week wait for the outcome of your IVF cycle.

Nurturing Your Relationship During Fertility Treatment

For couples who are have difficulties conceiving, and who are embarking on fertility treatment, they may lose focus of the reason they are in this situation in the first place – their relationship with the person they love. 

This leaflet looks at the experience from both a woman and a man's perspective, and discusses some positive strategies that can be employed to help stay focussed on what is important throughout this period.

Pregnancy Loss - Supporting Your Grief and Loss Journey

This leaflet focusses on the experience of pregnancy loss:

  • are my feelings normal?
  • family and friends
  • acknowledging your loss
  • sharing your thoughts and emotions

Coping with Other People's Pregnancies


For people struggling to conceive, it can be difficult to learn that friends around you are pregnant.  

This leaflet provides tips on coping stategies to help.

'I just want to be a Dad' Coping with couple infertility from a male perspective


The voices and thoughts of men are often missed, silent and forgotten when it comes to pregnancy, childbirth, and parenting. This leaflet summarises some of the experiences that men who have been through the IVF journey have now started to write about.

'Finally I'm Pregnant - why don't I feel fantastic?' Emotions in early pregnancy

 You have waited so long and worked so hard to fall pregnant so why are feelings like anxiety and fear clouding the joy and excitement you expected to be feeling.

Referral Services




ACCESS – infertility
ACCESS Australia is a consumer based, independent, non profit organisation committed to being a national voice in promoting the well-being and welfare of infertile people of all ages, through representation in the general community and in the medical, scientific and political arenas.


Counselling Services

Australian Psychological Society – Find A Psychologist Service.
If patients require the services of other specialist psychologists, they should be referred to the Australian Psychological Society ‘Find A Psychologist’ online referral service or by phoning the APS Referral Service on 1800 333 497.

ANZICA – Australia and New Zealand Infertility Counsellor’s Association
If patients require the services of an ANZICA accredited counsellor in another region or state, they should be referred to ANZICA. ANZICA has a network of professionally qualified Fertility Counsellors who practice throughout Australia and New Zealand and the information is at

Infertility Counsellors’ Referral Network
Patients may also be referred to the Infertility Counsellors’ Referral Network, which is managed by ACCESS – Australia’s Infertility Network. Contact information for ACCESS is at:

Miranda Montrone, Psychologist and Registered Medicare Psychological Service Provider: referral for surrogacy implications counselling, grief and loss, mood and anxiety as well as couple and family therapy. Miranda is also the main provider used for psychological service provision. Contact for Miranda is through The Counselling Place: Email and phone is (02) 9518 8615.


Donor conception

Donor Conception Support Group
The Donor Conception Support Group of Australia Inc. is a self funding organisation run by volunteers and has been in existence since 1993. The membership is made up of people considering or using donor sperm, egg or embryo, those who already have children conceived on donor programmes, adult donor offspring and donors. They also have social workers, doctors and clinic staff as members of the support group.

Donor Conception Network
A UK, self-help network of over 1,000 families created with the help of donated eggs, sperm or embryos; couples and individuals seeking to found a family this way; and adults conceived using a donor. Website has great materials free to download.


Medical / Health Services

Alcohol & Drug Information Service Alcohol & Drug Information
02 9361 8000  (Sydney) 1800 422 599 (outside Sydney) Information and referral service. 24 hours, 7 days

Mothersafe: for information on medication and pre-conception care and pregnancy. Mothersafe can be contacted on 9382 6539 for Sydney residents, or 1800 647 848 for NSW residents outside Sydney.

Sexual Health Infoline: 1800 451 624


Mental Health ServicesNSW Department of Health
Has referral information for mental health services and health services for NSW. Areas of mental health for referral include:

  • 24-hour Telephone Contact Numbers listed on:
  • Mental Health Services – Department of Health
These area services for mental health are used for referral to a wide range of central services. This is for matters such as: crisis-counselling, specialised treatment for anxiety and depression and eating disorders.

Northern Sydney/Central Coast    

  • Northern Sydney area: 1300 302 980
  • Central Coast area: 02 4320 3500

South Eastern

  • Sydney/Illawarra     South Eastern Sydney area: 1300 300 180
  • Illawarra area: 1300 552 289

Sydney South West    

  • Central Sydney area: 1800 636 825
  • South Western Sydney area: 1300 787 799

Sydney West    

  • Western Sydney area: 02 9840 3047
  • Wentworth area: 1800 650 749

Greater Southern

  • Western (former Greater Murray): 1800 800 944
  • Eastern (former Southern): 1800 677 114

Greater Western

  • Central West area: 1800 011 511
  • Far West area: 1800 66 5066

Hunter/New England

  • Hunter area: 1800 655 085
  • New England area: 1300 669 757
  • North Coast     1300 369 968
Additional Support Services
  • Endometriosis Association of Victoria (Australia)
  • Family Relationship Advice Line 1800 050 321 Telephone service providing information, advice and referral for people affected by family relationship or separation issues. 8am–8pm (Mon-Fri), 10am–4pm (Sat).  Local time and excluding National public holidays 1800 050 321
  • Interpreter Services  13 14 50
  • Mental Health Information 1800 674 200  Information and referral service. 12.30-4.30pm, Mon-Fri
  • Information on polycystic ovaries and access to internet chat and support groups
  • SANE Helpline 1800 18 SANE (7263) Mental Health Information and referral service 9am-5pm Mon-Fri

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